Privacy Policy

Last Updated: 11.11.2026

In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Beamup Ltd., a company incorporated under the laws of the State of Israel (“Beamup”, “we”, “our” or “us”), collect, process, and store personal information that we collect or receive from or about you (“you”) in connection with https://www.beamup.ai/ (the “Website”) and the services provided via the Website and its subdomains (the “Services”).

We greatly respect your privacy and strive to maintain high privacy standards. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.

We may update this Privacy Policy from time to time; therefore, please review it periodically. If we implement material changes in the way we use your information, we will notify you by posting a notice on our Website or Services, or via other appropriate communication channels, and obtain consent or take additional steps as required by applicable law.

1. Information We Collect, Purposes, and Legal Bases

1.1 Categories of Personal Information We Collect

  1. Information Provided Through the Website: When you interact with our Website (e.g., requesting a demo, submitting an inquiry, or contacting support), we collect your full name, email address, phone number, company name, job title, and the content of your message. If you apply for a position, we collect your CV, cover letter, LinkedIn profile URL, and any other candidate details you choose to share.
  2. Information Provided Through the Services: We collect personal information you provide when registering for or using our Services, including your full name, email address, company name, job title, login credentials (username and password), contact details, billing information, and any customer data submitted during service configuration.
  3. Information Automatically Collected: When you navigate our Website or use our Services, we automatically log technical metadata via cookies, pixels, and tracking technologies (“Technologies”). This includes your Internet Protocol (IP) address, hardware/device identifiers, browser type and language, operating system, internet service provider (ISP), geolocation data, referring/exit pages, and clickstream interactions.
  4. Information Collected In-Person: When you visit an exhibition booth, attend a trade show, or participate in a marketing event, we collect business card details and contact information you directly provide to follow up on inquiries.
  5. Information from Online Interactions: If you attend our webinars, engage with our social media profiles, or interact with us online as a prospective customer, partner, or vendor, we record your contact information, correspondence, and interaction records.

1.2 Purposes for Processing

We process personal data for the following specific purposes:

  1. Service Delivery & Administration: (i) setting up and authenticating user accounts; (ii) executing contracts and processing service requests; (iii) providing ongoing customer and technical support; (iv) communicating critical subscription notices and system updates; (v) customizing workspace settings; and (vi) managing multi-tenant team accounts.
  2. Website Optimization: (i) fulfilling demo requests; (ii) responding to public inquiries; and (iii) diagnosing technical issues and monitoring engagement to optimize platform performance.
  3. Internal Business Operations: (i) quality assurance and internal training; (ii) managing vendor and partner relationships; and (iii) administering day-to-day enterprise operations.
  4. Marketing and Business Development: (i) delivering direct marketing updates and newsletters; (ii) customizing targeted advertising campaigns; (iii) conducting customer sentiment and market research; and (iv) assessing interest in upcoming product releases.
  5. Security, Fraud Prevention, and Compliance: (i) preventing, detecting, and mitigating cybersecurity threats, unauthorized access, or fraudulent transactions; (ii) maintaining system audit trails; (iii) enforcing our terms and contractual commitments; and (iv) complying with applicable statutory, regulatory, and judicial obligations.
  6. Aggregated and Anonymized Analytics: Creating aggregated, anonymized, or de-identified datasets that cannot identify any individual, to train internal models (including artificial intelligence), perform market research, and refine our service infrastructure.
  7. Tracking and Analytics: Deploying tracking technologies to understand user journeys, remember session preferences, and serve targeted advertisements.

1.3 Legal Bases for Processing (GDPR and Equivalent Frameworks)

Where European, UK, or similar data protection regulations apply, our processing relies on the following lawful bases under Article 6 of the GDPR:

  1. Consent (Art. 6(1)(a)): You have given explicit consent for one or more specific processing operations (e.g., non-essential cookies, direct marketing subscriptions).
  2. Contractual Necessity (Art. 6(1)(b)): Processing is necessary for the performance of a contract to which you are a party, or to take preparatory steps at your request prior to entering into a contract (e.g., platform provisioning, demo fulfillment).
  3. Legal Obligation (Art. 6(1)(c)): Processing is mandatory to comply with statutory, tax, corporate, or regulatory obligations to which BeamUp is subject.
  4. Legitimate Interests (Art. 6(1)(f)): Processing is necessary for legitimate business interests pursued by us or a third party (e.g., network security, product enhancement, business-to-business marketing), except where overridden by your fundamental privacy rights.

2. Data Protection and Retention

2.1 Security Measures

We implement and maintain technical, organizational, and physical safeguards designed to secure personal data against accidental loss, unauthorized access, misuse, alteration, or disclosure. However, no data transmission over the Internet or electronic storage environment is 100% secure. You remain responsible for safeguarding your login credentials and ensuring your access environment is secure.

2.2 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or until you submit a verifiable erasure request. We may retain certain records for longer periods if required:

  1. to satisfy statutory, tax, or accounting record-keeping duties;
  2. to resolve disputes and maintain comprehensive audit trails of our commercial transactions; or
  3. to establish, exercise, or defend against prospective or active legal claims.

3. Disclosure of Personal Information

3.1 Third-Party Disclosures

We share personal data with external recipients only under the following circumstances:

  1. Affiliates and Subsidiaries: With our parent company, subsidiaries, or corporate affiliates for centralized operational and support functions.
  2. Third-Party Service Providers: With vetted vendors who process data strictly on our behalf and under binding confidentiality and data protection agreements, including:
    • (i) Cloud hosting, database, and infrastructure providers;
    • (ii) Website management and content distribution platforms;
    • (iii) Email delivery, CRM, customer ticketing, and marketing automation providers;
    • (iv) Product analytics and session diagnostic platforms;
    • (v) Fraud prevention, identity verification, and security vendors; and
    • (vi) Payment gateways, billing engines, and invoicing processors.
  3. Legal and Regulatory Authorities: When required by competent courts, law enforcement bodies, tax authorities, or government regulators to satisfy legal obligations, or to protect the safety, rights, and property of BeamUp, our users, or the general public.
  4. Corporate Transactions: In connection with, or during negotiations of, any merger, sale of company assets, restructuring, reorganization, financing, or acquisition of all or a portion of our business by another enterprise.
  5. With Your Consent: Where you have explicitly directed or consented to the disclosure of your personal data.

To request a current list of our third-party data subprocessors, please contact us at privacy@beamup.ai.

4. Your Privacy Rights

4.1 Recognized Rights

Depending on your jurisdiction (notably the European Economic Area, the UK, California, and Israel), you may hold the following statutory rights regarding your personal data:

  1. Right of Access: To request confirmation of whether we process your personal data and obtain a copy along with relevant processing details.
  2. Right to Rectification: To require the correction or completion of inaccurate or incomplete personal data.
  3. Right to Erasure (“Right to Be Forgotten”): To demand deletion of your personal data where statutory retention conditions are met.
  4. Right to Restriction of Processing: To restrict our processing of your personal data under certain contested circumstances.
  5. Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
  6. Right to Object: To object to processing based on legitimate interests or direct marketing operations at any time.
  7. Right to Withdraw Consent: To withdraw previously granted consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
  8. Automated Decision-Making & Profiling: BeamUp does not utilize automated decision-making or profiling algorithms that produce legal or similarly significant effects on individuals.

4.2 Exercising Your Rights

To exercise any applicable statutory rights, email your request to privacy@beamup.ai.

  • Verification: For your protection, we may request specific information to verify your identity before processing your request. You may designate an authorized agent by providing written, signed authorization.
  • Fees & Timelines: We respond to requests within statutory timelines (typically 30 days under GDPR). We do not charge a fee unless your request is demonstrably unfounded, repetitive, or excessive.
  • Exceptions: If your request conflicts with our overriding statutory duties (e.g., maintaining legal compliance records), we will notify you of the specific basis for our refusal.

4.3 Account Deletion

You may delete your Services account by contacting privacy@beamup.ai. Upon termination, your account credentials and personal associations will be deactivated. However, public comments, collaborative work products, or system logs generated prior to deletion may remain stored within archived environments in accordance with our retention policy.

4.4 Direct Marketing Opt-Out

You may unsubscribe from marketing and promotional emails at any time by:

  1. Clicking the Unsubscribe link at the bottom of any promotional email; or
  2. Sending an email from your subscribed address to privacy@beamup.ai with the subject line BLOCK.

5. International Data Transfers

Because BeamUp is headquartered in Israel and operates globally, your personal data may be transferred to, and processed in, jurisdictions other than your home country.

  1. Transfers from the EEA/UK to Israel: Israel is recognized by the European Commission and the UK Government as providing an adequate level of protection for personal data transferred from the EEA and UK.
  2. Transfers to Third Countries: When transferring personal data from the EEA, Switzerland, or the UK to destinations lacking an adequacy decision, we implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum, supplemented by technical and organizational security measures where appropriate.

6. Children's Privacy

Our Website and Services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If you become aware that a child has provided us with personal information without parental consent, please contact us at privacy@beamup.ai. If we identify that data belonging to a minor has been collected without valid consent, we will take immediate steps to delete it.

7. Third-Party Websites and Services

Our Website and Services may contain links to third-party websites, applications, and integrations that are neither owned nor operated by Beamup (each, a “Third-Party Service”). This Privacy Policy applies solely to BeamUp. We are not responsible for the privacy practices, policies, or content of third-party platforms, and we encourage you to inspect their respective privacy terms before submitting personal data.

8. Analytics, Cookies, and Tracking Technologies

We use cookies, web beacons, and related tracking scripts on our Website and Services. You can manage or disable cookie preferences using your browser settings or via our dedicated consent banner.

9. Supervisory Authority & Contact Information

If you have questions, feedback, or complaints regarding this Privacy Policy or our compliance with data protection laws, contact our data protection team directly:

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