This is where BeamUP comes in.
By harnessing the power of artificial intelligence (AI) and data science, BeamUP’s platform offers proactive insights that help executives identify operational inefficiencies before they become costly problems. Whether it's analyzing delivery manifests, examining driver performance, or correlating customer complaints with delivery routes, our AI automatically identifies root causes of inefficiencies and predicts future issues based on historical data.
For example, we’ve recently been working with a large retailer. By analyzing data such as delivery sizes, schedules, and third-party logistics (3PL) provider performance, we uncovered inefficiencies that were leading to a significant spike in customer complaints. One of our key insights revealed that larger deliveries scheduled at certain times were often correlated with higher complaint rates—a potential sign of understaffed receiving teams. By recommending adjustments to the delivery schedule, BeamUP helped reduce customer complaints by a projected 18%.
Another key feature of our platform is the ability to compare the performance of various 3PL providers. For instance, if a particular driver or 3PL consistently receives higher complaint rates on certain routes, BeamUP can recommend an alternative provider, significantly improving both customer satisfaction and operational efficiency.
With BeamUP, supply chain executives no longer need to rely on gut feelings or fragmented data to make decisions. Our platform empowers businesses to proactively tackle inefficiencies, streamline operations, and create more resilient, responsive supply chains.
In an increasingly competitive market, staying ahead of challenges is key. BeamUP’s AI-powered insights give you the tools to not only identify current issues but also prevent future disruptions—helping you optimize your supply chain from end to end.
