Find and fix your service failures before the retailer's scorecard finds them for you.
CHALLENGE
OTIF deductions that arrive weeks after the shipment has gone, claims you cannot check line by line, transportation blamed for a break that happened at order release, and the same miss repeating until it costs you shelf space.
Our forward-deployed engineers connect the systems you already run and turn scattered data into one view. Agents then cut thousands of signals down to the failures that matter.
Every failure surfaced, not just the loud ones.
The agent assembles evidence for one failure across systems that never agree, puts a dollar value on it, and shows its reasoning with linked sources.
The cause, the cost, and the reasoning behind both.
A finding isn't a fix. The agent takes corrective action, and our engineers build it into your existing tools, so the solution is autonomous instead of arriving as another report.
The corrective actions, running in your own systems.
Every purchase order is reconstructed across order release, the dock, the carrier and the retailer's own record, so a wrong deduction can be disputed with the evidence attached. Measured on OTIF, case fill rate and deduction dollars.
Every open order is backward-scheduled from the live carrier cutoff, so a failing milestone surfaces while the shipment can still be recovered. Measured on at-risk orders recovered in window.
Transportation is the last team to touch the shipment and the first to be blamed. Each miss is traced back to the step that caused it, at order release, on the dock or in transit, so the cause is fixed rather than the blame reassigned. Measured on repeat misses by cause.
Short and late shipments are ranked by the velocity of the SKU behind them, so the items a shopper buys weekly are protected first. We detect against your plan, never produce it. Measured on case fill rate and short-ship dollars.